Frequently asked questions

What people ask us most about Dugeuni. If your answer isn't here, write to us.

The basics

What is Dugeuni?

A dating app for people who play games, on iPhone and Android. We connect you through your personality and the things you love doing, so every match starts with something real to talk about.

Who is it for?

Adults 18 and over who play games, at any pace: twenty minutes on the phone before bed or whole nights of matches. Whether you're looking for a partner, a date or someone to play with, you belong here.

Why personality first?

Because we want you to meet people who actually get you, through how they think and the things they love doing. That way, nobody judges you in half a second, and you don't judge anyone either.

That's why your bio is the heart of your profile. A match also lets you see each other's public Discord and Steam handles.

How much does it cost?

The first month is free. Then it's US$1 a month or US$10 a year, with everything included: there's nothing else to buy in the app, no paid tiers and no ads. You pay and cancel through your App Store or Google Play account, and your store shows the final price in your currency before you pay.

More in Pricing.

Can I pay to be seen more, or to see more profiles?

No. There are no boosts, super likes or paid tiers, and everyone is suggested people by the same rules: shared games, time difference and recent activity.

The daily limit on batches is the same for everyone too, and can't be bought. It's lower for accounts with few or no linked accounts, to slow down fake profiles.

When and where does it launch?

Soon, on the App Store and Google Play, in English and Spanish. We want it available in every country where the law allows it. Once it's in the stores, the download buttons on this site will take you there.

How it works

What goes in my profile?

A nickname or username (not your full real name), your age, your bio (80 to 1,000 characters), where you play and your games: at least one and up to 20, with up to 3 favorites. Your phone sets your time zone. Your hobbies, your humor and your schedule go in your bio, which is what people read most.

What is a batch?

You discover people five at a time. Read each profile and choose Like or Pass; you can change your mind until you send the batch. When you send it, you see whether you matched, then go on to the next five.

There's a daily limit. Once you reach it, new people arrive at midnight, your time.

How do time zones work?

Every profile shows what time it is for that person and the difference from yours: “9:40 pm for Ana · 2 h ahead”. You choose how big a difference works for you, from the same time up to 12 hours. We never show where anyone is or how far away.

Do we have to play the same games?

No, but it helps. The games you share come first on every profile. If you like, you can see only people who share at least one game with you.

What happens when we match?

You match when you both say yes. A chat opens, and each of you can see the Discord and Steam handles the other keeps public. From there, you decide when to play.

Can I see who liked me?

Yes. The Likes tab shows who liked you; like them back and it’s a match.

What does “verified” mean?

That the person linked their Discord or Steam account and proved it's theirs. It doesn't confirm who they are. Before a match, people see only the badge, never the handle.

Can I stop showing up for a while?

Yes: pause discovery from your profile. Nobody new will see you, and your chats stay open. Resume whenever you like.

Safety and privacy

How do I block or report someone?

From the menu on every profile and every chat, in one tap. Blocking ends the match and you won't meet again; the other person can't tell a block from an unmatch. Reporting also blocks, unless you choose otherwise. More in Safety and privacy.

Can I download my data?

Yes. In Settings, under Your data, you download a file with everything Dugeuni keeps about you, right away. You can do it twice a day, and we email you every time a download happens.

How do I delete my account?

In Settings, under Delete account, or without the app on our deletion page: we email you a code to confirm. Your profile, matches and messages are deleted, and we write to you when it's done.

Do you use my location?

No. Dugeuni uses your time zone, never your location.

Does this website use cookies?

No. This website uses no cookies and no ad trackers.

Who do I talk to if something goes wrong?

Write to us at [email protected], in English or Spanish.

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